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At Prateekhya Education- Managed & Owned By Zobbipay India Private Limited, we strive to provide a smooth and seamless experience for all our users. This Cancellation Policy outlines the terms regarding the cancellation of services or payments made on our platform.

Cancellation Policy

1. General Policy Once payments are made for admission fees, tuition fees, or any other school-related services, cancellations are not permitted. All payments are considered final, and no refunds will be provided in the event of a cancellation request.

2. Digital Materials Digital materials, once purchased or accessed, cannot be canceled or revoked. We recommend reviewing all details carefully before completing your transaction.

3. Exceptional Cases In case of duplicate payments or technical errors during transactions, users may contact the school administration for review. Such cases will be handled on a case-by-case basis, and any resolution will be at the sole discretion of the management.

4. How to Request a Review For exceptional cases, please follow these steps: Contact us via email at support@prateekhya.com or call us at 1800-5713-555. Provide the following details: Full name of the student. Transaction ID or receipt details. A brief description of the issue. Our team will review your request and respond within 5-7 business days.

5. Contact Us If you have any questions regarding this policy, please feel free to reach out We appreciate your understanding and encourage you to contact us if you need assistance or clarification before making any payments.

6. Exceptional Circumstances In the event of a technical issue, such as duplicate payments or errors during the transaction process, users may contact the school administration. These cases will be reviewed on a case-by-case basis, and resolutions, if any, will be at the sole discretion of the management.

7. Contact Us For any questions regarding our cancellation policy, you can reach us

8. Changes to Terms We reserve the right to update or modify these Cancellation Policy at any time. Continued use of the website signifies your acceptance of these changes.

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